About Us: Company History
Our guarantee is rock solid.
Our guarantee puts the responsibility where it should be... with us.
With a clear vision of a company that would be recognised for its excellence and integrity in all aspects of real estate, Barrie Magain opened his first office in Darlington in 1975.
Barrie Magain and Jane Nelson, the two principals, have remained involved in day to day selling and have been able to build a team of enthusiastic people with a customer first philosophy.
Sold by Magain Again, as a company slogan is recognised as being synonymous with powerful entrepreneurial marketing, superior customer service, and above all, a job well done.
The Magain "Rock Solid Guarantee" and the direct customer contact by Magain Customer Support ensures that its clients have ongoing additional communication with management on any issue.
In 1995 the team of Magain Real Estate made a very public and visible commitment to all past and future clients when a huge twenty foot crane towered over its Marion Road office and lowered a ten tonne bluestone boulder to symbolise the company's commitment and accountability to all of its clients.
When asked by the media about this unique approach, principal, Barrie Magain said, "we have an absolute commitment to every one of our clients. Our perception is that the public are sick and tired of worthless guarantees and advertising hype. They expect a guarantee to be rock solid and as you can see by the size of this rock, our Guarantee certainly is."
The question, why go to so much trouble? was one Barrie found easy to answer. "I want every customer and more importantly every team member who drives or walks past our building, to see and feel our commitment to our clients. The brass plaque on the rock is a very visible and public declaration of the company's culture, philosophy and commitment to our clients."
I'm proud 'The Sold By Magain Again' name has become synonymous with activity and integrity and this commitment is just a further measurable statement sitting alongside the Magain Real Estate Guarantee and Code of Ethics.
The Magain Real Estate Guarantee is completely transparent and dovetails with our Agency Agreement and puts the responsibility for performance exactly where it should be, with us. At Magain Real Estate, we feel our clients deserve nothing less".